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 By Dr. Esperanza Freitchen Webster’s Dictionary defines pivot as: to adapt or improve by adjusting or modifying something (such as a product, service, or strategy). At this stage in my mid-to-late career, after decades in higher education, nonprofits, and K–12 charter schools, I find myself reflecting deeply on that definition. My entire professional life has been rooted in expanding educational access for marginalized and underserved communities. I’ve been doing what we now call “DEI work” long before the acronym existed. Two years ago, I stepped into what felt like the pinnacle of that work — a senior leadership role at a major university in my hometown. It pulled together every thread of my experience: higher education, multicultural student affairs, diversity and inclusion, and community impact. The opportunity felt aligned with my purpose. And as a bonus, my youngest daughter attended the same university, receiving a tuition discount because I was an employee. From the outside, and honestly from the inside too, it looked like I had finally landed the job. I was back on a campus, shaping strategy, rebuilding a team, and steering initiatives that mattered deeply. It was hard at first — my team had been through significant turmoil. They were skeptical, guarded, unsure of my intentions and leadership style. But I trusted my belief in authentic leadership. I showed up every day with consistency, transparency, and empathy. Slowly, brick by brick, trust formed. By the six-month mark, we were healing, rebuilding, and imagining new possibilities. By late summer 2024, I felt confident enough to discuss my role with my supervisor. I was underpaid and carrying far more responsibility than the position reflected. She agreed we should work with HR to re-map and elevate the role. For the first time in a long time, I felt aligned, valued, and hopeful. I was thriving. Then came November. The unexpected results of the 2024 election hit like a boulder. Almost overnight, discussions about growth and promotion evaporated. Higher education nationwide was thrust into upheaval. Policies affecting minority-serving institutions, women’s research, global microcampuses, outreach services, and anything that resembled DEI were called into question or outright dismantled. When the U.S. Department of Education released its “Dear Colleague” letter that February, I felt the rumbling under my feet. Something foundational was shifting. By early spring, the environment in my division grew increasingly tense. Micromanagement escalated. Decisions were increasingly made to dilute, minimize, or erase student-centered initiatives, especially those supporting students of color, queer students, disabled students, and other marginalized identities. It felt like we were being asked to hide our work — as if equity had become a liability rather than a value. And that was the moment I realized my values were in jeopardy. So I began to explore new roles — first casually, then more urgently. Internal postings, other universities, local nonprofits, national organizations, EdTech. I wanted to stay connected to education and community, but I also needed to protect my integrity, my energy, and frankly, my sanity. May confirmed my fears. A meeting between my supervisor and the incoming provost created a tension I couldn’t ignore. Her sudden withdrawal and silence said everything she didn’t. My intuition — that familiar, uncomfortable knowing — pulsed louder and louder. On May 20, my supervisor told me verbally that she would likely not be retaining me — and that my direct reports would be laid off as well. She questioned my work, my capacity, and even my dedication. It was cruel, abrupt, and deeply personal. I tried to reason with her, but the door was closed. The next day, she confirmed it: eight positions, including mine, would collapse into two. When I asked about applying, she told me I shouldn’t bother — that even my own team would be “more competitive” than I was. In that moment, my years of work, leadership, and contributions were reduced to nothing. She offered empty reassurances — references, placement support, HR transfers — but I see now they were attempts to soften her own fear and preserve her own position. On June 2, 2025 — my birthday — I received my official layoff notice. I stayed until June 23, closing out projects and packing up my office, holding back tears I didn’t want to shed in a place I once loved. Then began the grind. I applied for over 300 jobs from February through September. I invested in career coaching, résumé rewrites, and new job boards. Out of hundreds of applications, I received nine interviews and three second rounds. One organization took me through three rounds only to tell me I was “overqualified.” I applied in every sector imaginable: healthcare, gaming, utilities, social media, education, defense, even industries I’d barely considered before. I leaned on my transferable skills like they were life rafts. Then, almost randomly, I applied to an EdTech company providing supplemental transportation for McKinney-Vento students — something that still connected to educational access. I moved through a phone screen and three interviews in less than 30 days and received an offer. The speed and efficiency shocked me. I began the role last month. The learning curve has been steep. Shifting from the public sector to the private sector has required rewiring how I think, work, and communicate. I stepped back from leadership into an individual contributor position with a level of oversight and structure that feels unfamiliar. I’ve had to learn new software at lightning speed and adjust to a new culture. But I’m also relieved. I have income again. Health insurance. Stability. The ability to contribute to my household without fear or guilt. I work remotely, which has its own advantages. And while the pay is lower than my previous role, it aligns with the market — and right now, employment itself is a blessing. And yet… I feel lost. I feel disconnected. I miss community. I miss being where the people are. I miss leading, mentoring, problem-solving, and building something greater than myself. I feel grateful, yes — but also restless, conflicted, and hungry for alignment again. This pivot has taken a toll. It has challenged my identity and my sense of purpose. It has forced me to confront uncomfortable questions about what I truly want versus what I can reasonably expect in this job market. And just when I began to wonder whether I should settle into this new reality, three different people — who don’t know each other — sent me two CEO job openings in my local community. Completely unprompted. Maybe it’s coincidence. Maybe it’s intuition. Maybe it’s a sign that the story isn’t over — that this pivot is still unfolding. Time will tell. But for now, I’m learning, adjusting, and listening closely for what comes next. Dr. Esperanza Freitchen is a native of Tucson and a lifelong Arizona resident. She has over 20 years of experience working in nonprofits and higher education organizations in a variety of capacities, including fundraising, grant writing, project management, and executive leadership. As a consultant, she focuses on leadership development and strategic planning for community-based organizations. Her work has led her to speak at statewide conferences and offer training on workplace communication, cultural competence, allyship, and intersectionality. Dr. Freitchen was a first-generation student and has dedicated her career to removing barriers to accessing postsecondary education for historically marginalized populations. She holds a BA in Spanish Literature from the University of Arizona, an MS and MBA from Western Governors University, and an Ed.D. in Leadership and Innovation from Arizona State University. She is a graduate of UC Berkeley’s Executive Leadership Academy, the Hispanic Leadership Institute, Greater Tucson Leadership’s Lead Tucson, CSU Fullerton’s LIFT program, and is a member of the Sunnyside Foundation’s Hall of Fame. She is also a proud Star Wars nerd and shameless Disney Adult. She and her family own Presidio Comics, a Tucson-based comics and collectibles retail store. Please note: We invite members of the greater Global Citizens Circle community to contribute to GCC Voices. The views and opinions expressed in each blog post are solely those of the author and do not necessarily reflect the official policy or position of Global Citizens Circle. Decisions were increasingly made to dilute, minimize, or erase student-centered initiatives, especially those supporting students of color, queer students, disabled students, and other marginalized identities. It felt like we were being asked to hide our work — as if equity had become a liability rather than a value." - Dr. Esperanza Freitchen
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 By Mariam P. When people hear about Afghanistan, they often think of war, loss, and restrictions. But behind all the headlines, there’s another story that is less told but deeply true. It’s the story of Afghan youth who, despite living in crisis and uncertainty, continue to find strength, hope, and purpose. I have seen this resilience in the faces of young people around me — friends, classmates, and even strangers online. Many of them have lost access to schools, jobs, and even basic freedoms, yet they still find ways to learn, to dream, and to stay connected. Hope has quietly become our form of resistance. For many Afghan youth, mental health has become one of the biggest challenges. The constant fear of the unknown, not knowing what tomorrow will bring, often leads to anxiety, sadness, or hopelessness. Yet, we rarely talk about mental health openly. In Afghan culture, these topics are still surrounded by silence. People are taught to “be strong,” to not show emotion, and to move on. But strength doesn’t mean hiding pain. Sometimes, real strength is found in facing it and choosing to grow from it. Learning as Healing Education has always been more than just lessons and grades for us; it has become a lifeline. When girls’ schools were closed and universities restricted, many young people turned to online learning. They joined free virtual programs, watched lessons on YouTube, or created small online study circles. These moments of learning make us feel alive again. Even though our opportunities are limited, we try to create our own. Some teach younger students at home, some start small study groups, and others volunteer online. Through these efforts, we remind ourselves that education cannot be fully banned, not when it lives inside us. Community as a Source of Strength In difficult times, community becomes everything. In Afghanistan, we rely on each other to survive — emotionally and practically. But for girls, this connection has a deeper meaning. We often say that we are all we have because society doesn’t protect or support us the way it should. Patriarchy still controls every part of our lives, from what we wear to whether we can study or work. So we lift each other up. We share resources, lessons, and opportunities. When one of us learns something new, we teach the others. We encourage each other not to give up, even when everything feels unfair. This sisterhood among Afghan girls is one of the strongest communities I have ever seen. It’s where we find hope, love, and the courage to continue. Online spaces have also created a kind of global community for Afghan youth. Through digital programs and leadership fellowships, we meet people from other cultures who remind us that we are not alone. Intercultural dialogue gives us a sense of belonging that many of us have lost in our own country. Learning from people who listen, understand, and support us helps rebuild our confidence and reminds us that our stories matter.  Finding Purpose Amid Pain When your country is in crisis, it’s easy to lose sight of purpose. But Afghan youth continue to prove that purpose can grow from pain. Many young people are using their voices to raise awareness about mental health, equality and education rights. Some start small campaigns on social media, while others join global programs or local volunteer groups. We don’t have perfect systems or many resources but we have determination. Our hope doesn’t come from comfort; it comes from the belief that one day things can be different. Resilience isn’t something we are born with; it’s something we build, piece by piece, through every hardship we face. For Afghan youth, resilience has become a quiet revolution. It shows in how we keep learning, helping and dreaming even when the world feels heavy. The Role of Global Solidarity Support from international communities matters more than many realize. When global organizations open doors for Afghan youth to learn or share their voices, it gives us visibility and hope. It reminds us that our stories are not forgotten. Intercultural dialogue and inclusion are key to healing divided societies. When people from different cultures listen to one another, stereotypes begin to fade and understanding grows. That’s why spaces like Global Citizens Circle are so meaningful. They bring people together not just to talk but to truly see one another as human beings with shared struggles and dreams. A Message of Hope Despite everything, I still believe in the power of youth especially Afghan youth to create change. Even if we can’t always change our environment, we can change how we respond to it. We can continue to learn, support each other and speak up for those who cannot. One day, I hope mental health will no longer be a taboo topic in Afghanistan. I hope that every young person, especially girls, can study freely and chase their dreams. Until then, we will keep doing what we can: learning, teaching, connecting, and hoping. Because sometimes, resilience is not about winning. It’s about refusing to give up. Mariam P. is a young Afghan woman passionate about technology, education, and creating opportunities for women. She continues her studies online while volunteering and participating in global leadership programs. She enjoys reading, exploring art, and engaging in a variety of extracurricular activities, including digital projects. Living through years of conflict and restrictions has shaped her belief that learning, commitment, and community are powerful forms of healing and hope. Please note: We invite members of the greater Global Citizens Circle community to contribute to GCC Voices. The views and opinions expressed in each blog post are solely those of the author and do not necessarily reflect the official policy or position of Global Citizens Circle. Resilience isn’t something we are born with; it’s something we build, piece by piece, through every hardship we face. For Afghan youth, resilience has become a quiet revolution. It shows in how we keep learning, helping and dreaming even when the world feels heavy." - Mariam P.  By Shawn Carey Artificial intelligence (AI) is no longer a distant promise. It is here, influencing how we learn, work, and even how communities make decisions. But AI does not arrive neutral. It carries the assumptions, values, and priorities of its creators. If those do not match the people who use it, the result can be alienation, or worse, harm. That is why the idea of value alignment matters so much. At its core, it is about ensuring AI systems reflect the values of the people they serve. But as any global citizen knows, values do not look the same everywhere. What one society considers ethical or respectful may not land the same way in another. The challenge, and opportunity, is to design AI that can hold this diversity without erasing it. Western Perspectives: Individual Freedom and Choice In much of the West, the story of human dignity is often told through individual autonomy. AI designed for this context emphasizes personal control: a health platform that gives patients full access to their own data, or an education app that adapts to each student’s unique goals. The guiding principle is self-determination. Eastern Perspectives: Harmony and Collective Good Across many Eastern traditions influenced by Confucian, Taoist, and Buddhist thought, community and harmony take center stage. Here, AI should optimize not just for the individual, but for balance across the whole. A smart city system, for example, might prioritize public health, efficient energy use, and smoother traffic flow, lifting the quality of life for everyone. The guiding principle is that the community rises together, or not at all. Indigenous Perspectives: Stewardship and Interconnection Indigenous and Native American traditions remind us that our circle of responsibility extends beyond ourselves: to land, ancestors, and future generations. AI aligned with this worldview would take the long view, tracking environmental change, weaving traditional ecological wisdom into modern systems, and protecting resources for those yet to come. It is not about short-term convenience, but about being a good ancestor. The Global Citizen Perspective: Holding the Tension What does this all mean when AI platforms operate across borders? A global citizen perspective pushes us to resist one-size-fits-all answers. Instead, it calls for pluralism and empathy: acknowledging different ways of being human, while also recognizing our shared responsibility to one another and the planet. Immanuel Kant wrote, “Act so that you treat humanity, whether in your own person or in that of another, always at the same time as an end and never merely as a means.” This principle resonates with the need for AI systems to respect people’s dignity rather than reducing them to data points. Kant also envisioned a form of global citizenship grounded in hospitality, where encounters with cultural difference required respect and mutual recognition. These insights remind us that the task of AI is not only to pursue efficiency, but to uphold dignity while honoring the diversity of human communities. This perspective asks hard but necessary questions:
Global citizenship does not mean erasing cultural difference. It means building bridges between them, so AI can flex to context while still promoting shared goals. Principles for Moving Forward For AI to live up to its potential as a global citizen’s tool, developers and policymakers can ground their work in a few commitments:
Final Thought AI gives us a choice. It can flatten the world into a single mold, or it can reflect the richness of human diversity while reminding us of our shared fate. Approached through the lens of global citizenship, AI is not just about being smart or efficient. It is about being wise, humble, and deeply human, serving not just me, or us, but all of us together. Shawn Carey studied philosophy under Professor Eleanor Dunfey-Freiburger and combines that early foundation with extensive experience in educational assessment and technology. His work focuses on delivering inclusive solutions that meet students where they are while honoring diversity. He currently serves as Portfolio and PMO Manager at Measurement Incorporated, where he helps shape AI-driven scoring solutions that advance fairness and innovation in student assessment. He also serves as a Global Advisor with Global Citizens Circle (GCC), advancing dialogue on the societal impacts of AI and global equity. Please note: Each week, we invite members of the greater Global Citizens Circle community to contribute to GCC Voices. The views and opinions expressed in each blog post are solely those of the author and do not necessarily reflect the official policy or position of Global Citizens Circle. Global citizenship does not mean erasing cultural difference. It means building bridges between them, so AI can flex to context while still promoting shared goals. 
by Kayla Stoll
Education is the bridge that separates world crises from global understanding. A single piece of knowledge, combined with the right intentions, can be the deciding factor in history's course. When intertwined with widespread acknowledgment, mankind can work to reshape the world through language and by breaking down barriers. Even if our opinions do not match, educated understanding among a population recognizes all issue sides with equal merit, and uses it to build relationships, even among disagreement. Education lacks when deprived of the opportunity to experience the world… even the most intellectual person secluded to confinement will have nothing to found curiosity. Cities, technology screens, and poverty are mankind’s modern confines, drifting away as “separate” from the natural world, fueling this lack of education. Community, connections, and compassion are the principles that can save the world. The environment maintains its secrets, openly exposing its true colors, whilst keeping surprises—like the “how” and “why” behind such complexities—hidden, waiting for the next pioneers, filled with innate curiosity about its processes, to claim the next discoveries. Yet in our solidarity among our manmade pleasures, too many are not granted the chance to foster such curiosity. It is in the presence of a village—such as the international Global Citizens Circle—that we share knowledge and observations, wholeheartedly raising these future pioneers, who will inspire all generations. Many environmental crises could be remedied through the spread of education—microplastics, greenhouse gas emissions, and fast-fashion waste. The truth behind these issues are masked by a facade of convenience and economic benefit, driving a great canyon between Mother Nature and mankind; a canyon that can only be bridged by awareness. Achieving eco-friendliness is an adaptation, requiring lifestyle commitments for long-term effects, such as adopting reusable cotton bags, metal water bottles, and even switching your plastic cutting board for wood or bamboo. Yet humans innately resist contributing to long-term solutions—yet unwitnessed—compared to immediate, tangible results. Awareness, inspired by community connections, can open this narrow frame of time into a world view: a mental picture of our actions’ consequences, fueling the positive evolution of mankind’s relationship with our planet. Education—the bridge that separates world crises from global understanding. A united society, universally connected through relationships, working for the common good. Global Citizens Circle seamlessly weaves endless backgrounds, ethnicities, and lifestyles through the work of compassionate individuals who instinctively know which connections will change society for the better. This network is the foundation for educating others, making all the world’s stories into a single anthem for us all. Community, connections, compassion; the principles that will safeguard our planet for future generations and save the world.
Kayla Stoll is a 20-year-old naturalist and passionate environmental educator from Bedford, NH. Throughout the last decade, she has been committed to planet advocacy—from organic agriculture to plastic pollution—focused on influencing positive change. She has spent the past seven years researching the plastic pollution crisis, encouraging individuals to take small steps toward improving their environmental footprint.
Kayla is an ecohydrologist finishing her sophomore year at SNHU, earning a degree in environmental science and hopes to pursue environmental engineering in the future. She is also an avid snowboarder, rock climber, herbalist, hiker, and photographer. With published environmental articles in Greet Bedford Magazine, Planet Forward Magazine, Kayla also has an Earth-education YouTube channel (Earthling Impact). She has been featured in SNHU productions and was a TEDxSNHU speaker in February 2025, speaking about environmental education in schools. it is her dream to influence others to step away from plastics and lead more planet-friendly lives. Kayla is part of Global Citizens Circle’s Emerging Leaders program, with a desire to further spread the message of hope and education toward bettering our world.
Please note: We invite members of the greater Global Citizens Circle community to contribute to GCC Voices. The views and opinions expressed in each blog post are solely those of the author and do not necessarily reflect the official policy or position of Global Citizens Circle.
It is in the presence of a village—such as the international Global Citizens Circle—that we share knowledge and observations, wholeheartedly raising these future pioneers, who will inspire all generations. Over the past year, we’ve celebrated the 50th anniversary of Global Citizens Circle—reflecting with gratitude on a remarkable journey, the people who’ve shaped it, and the lasting impact of its work. As we honor this legacy, we are also looking ahead—committed to ensuring that our mission continues to thrive for generations to come. On May 23, so many came together globally to celebrate the 90th birthday of GCC’s founder, Jerry Dunfey. As part of this heartfelt tribute, a very special short film premiered during a private virtual screening. Created by GCC Board Member Michael Lockett and narrated by Global Advisor Marguerite Mariama, the film tells the story of GCC’s evolution and the many activists across the globe who have fueled its mission. It also highlights a new generation of emerging leaders poised to carry this important work forward. We invite you to watch “Global Citizens Circle: Forward to Fifty and Beyond” and be inspired by the journey—and the path that lies ahead.  Two years ago, I reached out to Global Citizens Circle (GCC) with a simple goal: To grow as a leader. Little did I know, it would become a catalyst for my mission to empower young changemakers. I have since co-facilitated three of our Emerging Leaders programs and most recently, with Abdi Nor Iftin, who I became quite interested in after reading his book, “Call Me American.” I felt empowered and reached out to one of GCC’s Global Advisors, Pamme Boutselis, who knows Abdi from when he spoke at TEDxAmoskeagMillyard, an organization she is also involved with. She was able to connect us – Theo Dunfey, Phoebe de Larrabeiti and me – to Abdi, who later shared in a powerful discussion in an Emerging Leaders program on the topic of resilience. This speaks to what GCC is, a platform of interconnectedness with people passionate about making positive change; indeed, making it a small but mighty organization.  GCC has given me a platform to turn inspiration into action – proof its mission to equip leaders at every level. When I joined, I wanted to bridge the gap between GCC’s legacy and the next generation. Outreach to young people wasn’t just a goal – it became my passion. We’ve since had emerging leaders from Afghanistan, Peru, the Philippines, Morocco, Nigeria, the U.S., Cameroon, Syria, Bangladesh, and Nepal join us. This work mirrors Jerry Dunfey’s, GCC's founding president, original spark – empowering others to lead, no matter their age. At 90, Jerry’s 50-year journey with GCC is a testament to what one visionary can achieve. I joined at 20, and it’s impossible not to wonder: What could the next 50 years hold? But GCC’s future isn’t automatic. In 50 years, who will carry this mission forward? Without intentional investment in young leaders today, what remains of the organization tomorrow? That’s where the Emerging Leaders Program (ELP) comes in. It’s not just an initiative – it’s GCC’s lifeline to the future. The Emerging Leaders Program identifies and connects young leaders to GCC’s network and resources, ensuring the mission outlives its founders. Every young leader we empower today is a seed for GCC’s next era. Jerry built GCC with the audacity to think decades ahead. Now, it’s our turn. If you believe in legacy, mentorship, or the power of youth leadership, this is your invitation to join us. I don’t know what the next 50 years hold, but I know this: GCC’s story is still being written – and its future authors are the emerging leaders we nurture today. As a dedicated mental health advocate and counseling psychology student, Stanley Asango is committed to promoting mental health and wellbeing. Through his active involvement with nonprofit organisations like Miracle Corners of the World Global (MCW Global) and Global Citizens Circle (GCC), he has honed his leadership skills and gained a global perspective. These experiences have fueled his passion for making a positive impact on mental health, both nationally and internationally. Stanley's goal is to leverage his knowledge and skills to drive meaningful change and support communities in achieving better mental health outcomes. Please note: Each week, we invite members of the greater Global Citizens Circle community to contribute to GCC Voices. The views and opinions expressed in each blog post are solely those of the author and do not necessarily reflect the official policy or position of Global Citizens Circle. Jerry Dunfey built GCC with the audacity to think decades ahead. Now, it’s our turn. If you believe in legacy, mentorship, or the power of youth leadership, this is your invitation to join us.  By Pamme Boutselis Throughout the past 50 years, Global Citizens Circle has created essential dialogue around serious societal issues throughout the U.S. and across the world, especially at Circle events. I appreciate the sense of connection each Circle has given me, the opportunities to connect with others globally, and, notably, the access to people I most likely would never have experienced otherwise – and for that I’m grateful. One Circle, in particular, the first virtual Circle actually, made a marked impression on me at a time when we were all feeling especially vulnerable. I invite you to think back to where you were in early April 2020 and consider what your mindset might have been. As for me, I was working from home for several weeks at this point, having gone remote for what we thought would be just two weeks as the coronavirus ramped up stateside. Before March was out, though, the university I work at was partnering with the city to provide overflow hospital space on our campus. The mom of four now-grown kids, two of my sons lived local to me in New Hampshire, one with his wife and two recently adopted kids – and a baby soon to join their family that summer – and the other with his wife, also pregnant and due in May. My daughter, her husband and two kids had just moved back from Vermont to the town where she’d grown up (and where I still live). My youngest lived in Brooklyn, where he and his girlfriend worked in hospitality. Just a few days after NYC shut down in mid-March, my youngest son tested positive for Covid-19, and his girlfriend also did just a week or so later. In those early days, of course, there were no vaccines, and the uncertainty of the virus’s severity was incredibly alarming, with media stories of deaths worldwide coming at us daily. The length of time those diagnosed with Covid-19 had to quarantine was much longer than it is today. As our family in Brooklyn remained isolated in their apartment, we pondered how to get them safely back to NH once they were able to go out again. It was a surreal time, and one like nothing none of us had ever experienced before. Like many, I was scared – and watching the news each day with growing concern. And then I received an email from Global Citizens Circle, telling of a virtual Circle planned for April 7, 2020: “Connection & Action in Uncertain Time.” Having witnessed the power of an in-person Circle firsthand, I wondered what this might feel like online, particularly as we were all just beginning to get our feet wet in this new digital meeting space. But I knew I needed to be on that call.  Until now, most of what I knew about this global pandemic was what I saw in the media and briefly heard from a friend or two across the sea. April 7th brought this all home, allowing me to bear witness to what others were experiencing in a way I never could have imagined. As participants joined the Circle, there were a few that I knew, but so many others coming together from throughout the world. Two people will always stay with me. Ralph Zhang, a man in Wuhan, the capital of Hubei, China, a place I’d only recently become acquainted with via the news. His city had been released that day from a two-plus-month lockdown – and as he spoke with us, his face close to the computer screen, what he had been through over the past few months was evident with every word and facial expression he shared. It was haunting in many ways, but I also recognized that the virus had advanced earlier in that area. We had not yet entered into that stage yet in the U.S., although we were certainly heading there. While Ralph Zhang’s experience gave me trepidation, it also gave me hope; that there would be light eventually as we continued down this tunnel. Another man shared what he was witnessing – this time, more local in Manhattan. Although I don’t recall his name, I do remember what he had to say. He spoke of living near one of the big hospitals in the city, and on his noontime walks each day seeing the refrigerated trucks – something I had heard about and seen pictures of in the news. This was where the remains of people who had passed from Covid-19 were being housed. Hearing this took my breath away, lending credence to what I had already known to be true but now cementing it solidly as something real happening not too far away. It added to my urgency in wanting to get my son and his girlfriend out of the city as quickly as possible. It also grew the empathy I felt for those who died away from loved ones in those hospitals, for those who didn’t have an opportunity to say good-bye, to mark their deaths in the ways we normally might, or to grieve with others. I thought about the healthcare workers experiencing all of this and what the long-term effects would be on each of them – and the man who walked by those trucks each day. And while both of these accounts I shared – along with those I haven’t – might have you thinking this was a Circle I may have wanted to avoid – it was completely the opposite. These were scary times and I had been on my own in my house, working remotely, connected with friends and family virtually but feeling cut off from the world in so many ways. I could take in news reports each day but this didn’t compare at all with hearing experiences firsthand from people throughout the world. It gave me a sense of connection – of understanding that this truly was a global pandemic that affected us all in a way that I hadn’t felt as deeply before. It put faces and sometimes names, along with countries, cities and towns in my heart and head, reinforcing how important it was to work together to come out the other side of this global crisis. I know Global Citizens Circle has always been engaged in connection and conversation, no matter how hard or uncertain the times are. I’ve borne witness to this time and time again. But as I think back to that day in April 2020, when I felt quite scared and often alone – GCC came through in a big way offering connection and potential action to help us get through that very uncertain year. And I’m grateful not only for that day but for all of the virtual Circles since that allow us to connect regularly from so many places globally, to connect and communicate no matter what we are facing. Pamme Boutselis is an award-winning writer and content producer, currently serving as a senior director of content marketing and a communication adjunct at Southern New Hampshire University. She loves hearing and sharing stories. As a writer spanning a 25-plus-year career, her work has been featured in print and online via news media, career and education-focused blogs, regional magazines, technology publications and more. A serial volunteer, Boutselis has been a TEDx organizer since 2013 and a speaker coach. She’s been fortunate to work with dozens of nonprofits throughout the years and serves as a communication advisor for Global Citizens Circle. Connect with her on LinkedIn. Please note: Each week, we invite members of the greater Global Citizens Circle community to contribute to GCC Voices. The views and opinions expressed in each blog post are solely those of the author and do not necessarily reflect the official policy or position of Global Citizens Circle. As I think back to that day in April 2020, when I felt quite scared and often alone – GCC came through in a big way offering connection and potential action to help us get through that very uncertain year.   On April 2, 2025, GCC's President and Executive Director Theo Spanos Dunfey was awarded The Fitzwater Center Medallion for Leadership in Public Communication at Franklin Pierce University's Marlin Fitzwater Center for Communication. Theo delivered The Medallion Lecture: "I'm No Expert: Confessions of a Generalist." Here's what she had to say. Before I begin with what I prepared several months ago when this event was originally supposed to take place, I want to first acknowledge how much has changed and continues to change every day since then. Changes that I believe are leading our country into unknown, and frankly frightening, territory in terms of our democracy, freedom of speech and civil discourse. I’m not going to address these issues directly – we hear about them everywhere, all the time from historians, political pundits, journalists and other so-called experts. Today, I’d like to speak with you about being a generalist, and I hope it will resonate with you as we all think about how we navigate these troubled waters. How did I end up here – accepting an award for communication? You see, I was this very shy little girl from Claremont, New Hampshire who relied on her sister (who’s sitting here in the audience) to speak for me. If someone asked me what my name was and how old I was, my sister would confidently answer: “Her name is Theo and she’s 5-years-old. I’m Kass and I’m 6!” I probably let this dynamic go on much too long, but that’s a story for another time and, honestly, for a therapist to hear.  Theo and Kass  Phoebe de Larrabeiti and Theo Spanos Dunfey The irony sure isn’t lost on me that I’m receiving the Fitzwater Medallion for Leadership in Public Communication but let me say what an honor it is to have been chosen for this award. I want to thank Sean O’Kane, chair of the board of Global Citizens Circle and former trustee of Franklin Pierce University, for first introducing me to the amazing Kristen Nevious, Director of the Fitzwater Center, who then introduced me to the very generous Christina Cliff, associate professor of political science and security studies. Together, along with Phoebe de Larrabeiti, assistant director for Global Citizens Circle, we worked on a series of critical issue discussion guides to accompany edited videos of Circle programs on topics such as monuments and their power to unite and to divide, the hard realities of police reform, as well as healing divisions and finding our common humanity. Neither Kristen nor Christina ever asked for anything in return but gave us confidence and the skills to begin a project that would allow hard but critical conversations to continue beyond our 90-minute programs, making them available to a wider public audience. For their help and friendship, I am most grateful. Let me also thank Marlin Fitzwater, whose prescience to found the Fitzwater Center “to prepare students for the responsibilities of inspired leadership and service in vibrant public discourse” is a lasting gift to Franklin Pierce University, to its students and scholars, and to the state of New Hampshire. As a native New Hampshirite and someone whose career began just about the same time that Mr. Fitzwater was establishing himself as a leader in political communications, I remember him well and I’d like to think that his passion for presidential politics was in the crisp NH air when I returned to Claremont after college for my first “real” job in a presidential primary campaign in 1983. It was just prior to this that my story of being a generalist really starts. I went to college and studied international affairs, which was a mix of courses in political science, economics, history, and anthropology. These weren’t the kinds of courses (except for history) that I had learned about at Stevens High School. I needed to know something about all of them before I could decide what I would really want delve into. Four years later, when I graduated, I realized I wasn’t an expert in any one discipline, though I felt I’d had a well-rounded education and that I’d enjoyed learning a little about a lot of topics. So, what else could I do but go home and work on a presidential campaign and use my broad knowledge to help organize and persuade people to support my candidate. Of course, that was a challenge too, because I still had those shyness tendencies and making cold calls to potential voters was something I really had to get used to. Though my candidate, astronaut and senator John Glenn, lost in the NH primary, I had found my voice, if not any particular expertise. Continuing a bit longer in NH politics, I worked on a gubernatorial campaign, before I decided to go back to studying international affairs. This time I thought, I’ll come out with a master’s degree that would convey on me a certain sense of expertise. I got a master’s in law and diplomacy from the Fletcher School at Tufts University. Sounds pretty expert, don’t you think? Guess what? I’m neither a lawyer nor a diplomat, nor have I ever been. Why that’s the name of the degree, I don’t know because Fletcher is a school that distinguishes itself for turning out generalists. I had to pick three fields of study, not one concentration – I chose international development, US diplomatic history, and international communications. Again, just as I had as an undergraduate, I learned a little about a lot. And no, I’m not diminishing that – I’m getting to my point really. And that is that being a generalist offers unique strengths in communication by fostering adaptability, empathy, and the ability to connect ideas across disciplines, with storytelling as a key tool. So why did I feel, and, to be honest, still sometimes feel, that I should be an expert in something? I believe there’s societal pressure to specialize. Society often equates expertise with authority. We live in a world that celebrates specialists. Think about it—doctors, scientists, engineers—they’re revered for their deep expertise. But with specialization comes a challenge: communication. Specialists often fall into "expert blind spots," using jargon or focusing so narrowly on their field that they struggle to connect with others outside their domain. I’ve felt this firsthand. In conversations with specialists, I’ve sometimes been overlooked because I didn’t have a single label—like “data analyst” or “Middle East expert.” Yet, what I’ve learned is that this lack of a defined niche allows me to see things from multiple perspectives. And here’s the problem with hyper-specialization: when we don’t communicate effectively, we limit innovation, collaboration, and progress. That’s where generalists step in. Being a generalist means being adaptable, empathetic, and able to see the bigger picture. First, adaptability. Generalists excel at translating complex ideas for diverse audiences. For instance, I once explained what it means to be a global citizen to a group of emerging leaders by comparing it to a conversation at a Global Citizens Circle program. I explained how open and honest discussions, even when they are about hard topics (which is really what Global Citizens Circle is all about), help everyone to understand our shared humanity. It isn’t just about simplifying; it’s about making the information relatable. Second, empathy. When you’ve dabbled in multiple fields, you start to understand the challenges and perspectives of different groups. This makes you a bridge-builder. I’ve worked to bring people of differing backgrounds, races, religions, and opinions together for respectful dialogue that advances solutions to problems that sometimes seem intractable. By reframing their disagreements as dialogue rather than debate, I’ve helped people find common ground. Finally, big-picture thinking. Specialists dive deep, but generalists connect the dots. We see patterns, relationships, and opportunities that others might miss. This broader perspective makes conversations richer and more dynamic. It also helps us form relationships and identify partnerships that provide give and take and benefit all. Here’s where storytelling comes in. Stories are universal. They break down barriers and make abstract concepts relatable. As generalists, we’re uniquely positioned to craft multidimensional stories because we draw on diverse experiences. For example, I’ve had the privilege through Global Citizens Circle to meet and converse with world leaders, local activists and emerging leaders from all over and from different sectors, and when I tell others about these interactions, I’m able to speak about them on a human level because I’ve listened to their stories even more than to their expertise, and this allows others to understand the shared humanity that doesn’t put one person above another. Stories don’t just explain; they inspire. And for generalists, they’re a way to translate the value of our diverse knowledge into something that resonates with everyone. This is why when we begin a Global Citizens Circle program, we always ask our discussion leaders to start with a personal story that relates to the topic at hand. It may be, “why did you get involved in this issue? And what has kept you going even when you thought you wanted to quit?” It’s through these kinds of questions that we hear answers that are relatable and have the power to inspire others. Of course, being a generalist isn’t always easy. Sometimes, I’ve felt like an outsider in conversations dominated by specialists. I’ve struggled with imposter syndrome, questioning whether I’m “enough” without a defined expertise. But here’s what I’ve learned: being a generalist is not about knowing everything. It’s about being curious, adaptable, and willing to learn. It’s about asking the right questions, connecting people, and telling and listening to stories that bridge gaps. The reward? Seeing people collaborate in ways they couldn’t before. Watching ideas flourish because you helped connect the dots. That’s the magic of being a generalist.  Theo Spanos Dunfey, Ukrainian Nobel Peace Laureate Oleksandra Matviichuk, and Phoebe de Larrabeiti Let me leave you with one final story. I never imagined as that shy little girl from a mill town in New Hampshire that I would travel the world and in so doing have opportunities to impact positive change. I never thought I would be able to help a young Afghan woman to leave Afghanistan to come to the US where she could get the education she wasn’t allowed in her country. I couldn’t imagine I’d meet a young Syrian peacebuilder who travelled with me to the west coast of Africa this past October for a peace conference and was so inspired to learn more about Africa that he is hoping to do a master’s program in African studies so that he can use lessons from that continent to help him make change in his own country. And I wouldn’t have imagined I would ever feel confident enough to share lunch and conversation with a human rights lawyer and Nobel Peace Laureate from Ukraine. But those are all things that I’ve experienced in just the past few years. How did it happen? Well, I’ve used my knowledge and curiosity as a generalist. So, my message to you is this: Don’t underestimate the power of being a generalist. Embrace your unique ability to connect ideas, people, and disciplines. Use storytelling to bridge divides and inspire action. We may not be experts in one thing, but we are experts in weaving the threads of our experiences into stories that inspire, connect, and transform. And in a world that is clearly struggling to communicate in ways that bring out the best of humanity, that might just be the most valuable expertise of all. Thank you. When we don’t communicate effectively, we limit innovation, collaboration, and progress. By Theo Spanos Dunfey GCC Assistant Director Phoebe de Larrabeiti and I recently attended CSW69, which marks the 69th session of the Commission on the Status of Women, held at the United Nation Headquarters in New York. We are grateful to Marlyn Tadros, CEO and Executive Director of Digital Democracy Now for hosting GCC at UNCSW. A highlight was meeting one of GCC's Emerging Leaders, Nilab Ahmadi from Afghanistan, and celebrating her selection for the UN youth cohort. We enjoyed GCC Board member Priscilla Lee’s presentation on Afghan girls’ education and were deeply moved by a panel of survivors of sexual abuse and prostitution. Inspiring sessions featured young leaders and storytellers, while cultural moments included learning a Maori proverb and enjoying their singing. A final interactive session felt like a fitting celebration of our experiences and gave us hope for what’s to come. I hope you enjoy this video compilation of our time at CSW69. Theo Spanos Dunfey is president and executive director of Global Citizens Circle. She has over 30 years of global experience in non-profits, higher education, and international affairs. Dunfey is a graduate of the Fletcher School of Law & Diplomacy at Tufts University, where she earned a Master of Arts in Law and Diplomacy, concentrating on American diplomatic history, international communication, and international development. It was during her studies at the Fletcher School that she first began volunteering with Global Citizens Circle’s Boston programs. She also earned a bachelor’s in international relations and French at Brown University. With a primary focus on global issues, Dunfey taught international development at the University of New England, led student groups on global citizenship service-learning trips abroad, directed the World Affairs Council of Maine, and produced numerous global editorial conferences for The WorldPaper before taking the helm at Global Citizens Circle. I walk backwards into the future with my eyes fixed on my past.  By Kibar Moussoba I was sitting in my classroom on 9/11 when someone turned to me and said: “Kibar, was that you? What did you do? Was your dad flying that plane?” I froze. It took me a moment to even process what had just been said. The news had been playing on all TVs showing footage of smoke, destruction, and fear. And now, somehow, I was being linked to it. I didn’t have the words to explain how wrong that moment was. All I knew was that things were changing, and quickly. In the weeks and months after 9/11, I was no longer just a kid in high school. I was an Arab-American that constantly had to look over my shoulder. It didn't matter that I was 15 years old. It didn't matter that I was Christian. It didn't matter that I lived in rural New Hampshire with absolutely no connection to any terrorist organization. The bullying, name calling, and snickering at my expense continued longer than I care to explain. What I learned years later is this: when people don’t understand you, they create their own version of your story. And the best way to change that was to tell your own story before they tell it for you. For a long time, I stayed silent. I kept my head down. I knew that if I ignored the comments, they would simply go away. The following year, my English teacher announced a school-wide essay contest inviting students to share their reflections on 9/11 and what freedom meant to us. At first, I wasn’t sure if I wanted to participate. After all, I was not in a positive state of mind about this topic so I saw no reason to subject myself to this exercise. But, of course, the same day they announced this essay contest, the kid that was making my life miserable for a year decided to take another stab at me. I wrote the whole thing that night. I wrote about my family’s journey to America. About what it meant to leave behind a war-torn country. About how proud we were to become citizens. And about how, after 9/11, that sense of belonging was gone for me and most Arab-Americans in this country. When I was selected to read my essay in front of the entire school, I was terrified. The same students who had been bullying me, who had laughed, who had made me feel like an outsider — they would all be in that room. What felt like the next day, I stepped onto that stage as the last finalist to read their essay. I closed my eyes, and with slight anger in my voice I belted out the first words, "I was born during a war." Over the next 4 minutes I spoke about freedom from my lens, but what it could truly look like. I spoke about the façade of unity in this country. I spoke about pride and perseverance; how escaping war from my birth country only led to war in this country. When I finished, there was silence. I could practically hear the jaws hitting the floor. I was unsure if what I had just done was going to help me or hurt me, but the principal encouraged everyone to applaud and I walked off stage. As we exited the assembly, something unexpected happened. The one kid who led the charge at making my life miserable for the past year stopped me in the hallway. He looked at me, but didn't say anything this time. As he stuck out his hand, his blank face turned to remorse. He didn’t say a word. But he didn’t have to. That moment told me everything. He saw me. That moment taught me a lesson I will never forget: stories have the power to shift perspectives in ways that arguments never will. People fear what they don’t understand. When we don’t know someone’s story, we fill in the blanks with assumptions. The best way to break down bias is to make yourself known. Stories create connection. Facts inform. But stories connect. When someone hears your lived experience, they don’t just process information — they feel it. When you share your truth, you take back control. For a short amount of time, I let others define my identity. But telling my story helped me reclaim it. So, if you feel misunderstood — don’t allow yourself to shrink. Share your story. Let people see you. Because when they do, their perspective might change forever. We all have a story that could change someone’s perspective. My story brought me to the TEDx stage. Ask yourself, what’s one part of your story that others could benefit from hearing? Kibar Moussoba is the senior program manager of People Experience at Southern New Hampshire University, where he leads strategic Inclusive Listening initiatives to enhance employee engagement and equity, diversity, and inclusion. With a deep passion for fostering meaningful workplace experiences, he helps drive key initiatives aligned with the university’s strategic goals. Beyond his role at SNHU, Kibar is an award-winning entertainer and professional DJ, known for creating unforgettable experiences at events across New England and beyond. His love for music began at the age of five with piano lessons, and by 19, he had launched his professional DJ career with Main Event Entertainment. Originally from Beirut, Lebanon, but having spent most of his life in Southern New Hampshire, he developed his DJing skills early and quickly became a sought-after performer. His ability to blend diverse musical influences and craft dynamic atmospheres has made him one of New England’s top DJs. In addition to his professional commitments, Kibar serves on the Board of Directors for the Mental Health Center of Greater Manchester and has been recognized with several accolades, including the prestigious 40 Under Forty award in New Hampshire. He is also a TEDx speaker, sharing insights on resilience, perspective, and personal growth. A husband and father of two, Kibar balances his career with his dedication to family, mentorship, and making a meaningful impact in every space he enters. Please note: Each week, we invite members of the greater Global Citizens Circle community to contribute to GCC Voices. The views and opinions expressed in each blog post are solely those of the author and do not necessarily reflect the official policy or position of Global Citizens Circle. When we don’t know someone’s story, we fill in the blanks with assumptions. The best way to break down bias is to make yourself known. Stories create connection. Facts inform. But stories connect. When someone hears your lived experience, they don’t just process information — they feel it. When you share your truth, you take back control. |
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